About This Webinar
Ever walked into your office only to find a crisis waiting in your inbox? Whether it鈥檚 an angry voicemail, a demanding email, or a last-minute curveball, the unexpected is part of agency life鈥攁nd knowing how to respond with calm, clarity, and strategy is key.
In this engaging panel discussion, experienced agency professionals share real-world strategies for handling sticky situations, difficult requests, and uncomfortable conversations with professionalism and poise.
馃挕 What you’ll gain:
鉁� Tools to navigate the unproductive and uncomfortable with confidence
鉁� A systematic approach to responding under pressure
鉁� Collaborative ideas and support from those who鈥檝e been in your shoes
If you鈥檝e ever felt overwhelmed by the unpredictable nature of this work, you鈥檙e not alone鈥攁nd this session will equip you with the mindset and skills to keep calm, carry on, and come out stronger.
The Association of Premier Nanny Agencies (APNA) and its affiliates make the information in this webinar available as a service to its members and other visitors, to be used for informational purposes only.