About This Webinar
Why do some agencies thrive while others just get by? One major key: the team behind the scenes.
In this powerful panel session, four industry leaders break down what it really takes to build, manage, and sustain a high-performing office team in the nanny and household staffing world. You’ll hear honest insights on what’s worked, what hasn’t, and what makes a team not just functional — but formidable.
💬 Topics include:
✅ Hiring the right people for the right roles
✅ Creating a culture of trust and ownership
✅ Managing remote or multi-city teams
✅ Lessons learned from both wins and mistakes
👥 Meet the Panelists:
• Laura Frank, Southern Standard Nannies – Founder & CEO
• Bayly Silverman, Your Happy Nest – Founder & CEO
• Austin MacFarlane, Triangle Nannies – Agency owner & Enneagram 3 powerhouse
🎙️ Moderated by Erika Slade, E-Nanny – 20+ year industry innovator
Whether you’re building your first admin team or looking to scale, this session is packed with real-world wisdom from those who’ve done it.
📌 Press play and take notes — your dream team might be one strategy away.
The Association of Premier Nanny Agencies (APNA) and its affiliates make the information in this webinar available as a service to its members and other visitors, to be used for informational purposes only.